This product is NOT waterproof, should not be used in the bath, despite what the manufacturer claims. ("Waterproof to 1 meter") It's water resistant enough to clean it using running water in your sink, but don't submerge the thing. I registered this product on LELO's website, but when it came time to file a warranty claim, all I got was an auto-responder email promising to be contacted by customer service in the next two days (that was two weeks ago, and not a peep from LELO).However, the reseller, (FunWares) has outstanding customer service, and swapped it out, no problem! FunWares is highly recommended, and has earned ALL my future business for items of this nature. Thank you FunWares. Great price, great service.The vibe itself is great with one exception; the feature where the vibe reacts to sound is kinda crappy. It just kinda springs to life "full power", when a sound triggers it, else it's off. You can't adjust the sound sensitivity, nor the vibration intensity in that mode. It's quite unpredictable, and the end result was a "buzz kill", if you know what I mean.But in normal mode, the vibe is awesome! Powerful, Quiet, And just the right size. Plenty of vibration patterns to choose from. All the patterns are adjustable in intensity. Charge lasted a long time (over an hour of use)Cheers