Hubby took a risk buying this for me. I've been having neck, shoulder and lower back issues. First thing you need to know is that it is very heavy (maybe 20-25 pounds?). But I can still move it between the couch and my recliner. I've been using it daily, and it's really helping with the stiffness in my neck muscles, and it's really relaxing on my back. You can adjust the pressure and add heat. The heat is very mild. You can select full back, upper or lower, and neck only, meaning you can isolate and/or target four areas. Also, it has a setting called "spot" and the massage rollers will stay in the spot (e.g. lower back) until you change the setting. I especially like that you can change the direction of the circling massage at the neck level. The cord is adequately long. The remote is easy to read.I am 5'4' and it fits my back okay. It probably would not fit someone shorter than 5'2'. It would fit someone taller easily.Cons: The straps are not long enough to wrap around any chair. Also, because it is heavy, it doesn't stay in position very well on my leather couch. I like it to be in a vertical position, so when it slips down, it's hard for me to stay in alignment and the rollers end up being too high. It might be the combination of the massager fabric against leather.